I IMed Seattle Public Library. The back-up librarian could not answer my question about the length of time their ASK a Librarian service has been on. She was going to forward my question to the supervisor. I stopped her.
I probably will only use this feature to contact my daughter who lives in NY in case of emergency since connecting with too many people using IM can be annoying.
RCPL can use this for reference service to the public. I believe that our 24/7 reference service has already used this technology.
Caroline probably can also IM me when she needs a quick reply from me .
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You have completed the IM Mission!
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